During the past week, Sync would say that I was logged out and needed to be logged in. However, I appeared to still be logged in. Since I kept receiving the error messages, I logged out of my account and attempted to log back in. Now I get a login error and can’t login. I know it’s not a password issue, because I logged out and logged back in via a web browser. Anyone have a solution?

  • @ShunkW
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    51 year ago

    Try clearing your app data in the app settings. It sounds like you’ve got a bad session stuck there causing the app to be confused.

    • richter.atmosphereOP
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      41 year ago

      I cleared cache and all data for the app and tried to login, but I’m still getting the same error.

      • @ShunkW
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        41 year ago

        Weird. Maybe try uninstalling and reinstalling the app. Otherwise I’m not really sure unfortunately