Excerpt
After booking a Ryanair flight through the online travel agency eDreams, the complainant received an email from Ryanair requesting her to complete a “verification process”. She was presented with the choice of either verifying through facial recognition – or going to the check-in counter at the airport more than two hours before departure. The complainant would not have been able to board the flight if she had refused to obey these instructions. She was even charged a small fee for the “verification process”.
Do people still use travel agencies? I’ve never really understood the benefit of it aside from the convenience of not needing to look stuff up yourself
Just now I realized that it was a travel agency, if at least it was an online buy, but makes zero sense if you bought it from a travel agency.
Not only that, you are forced to create an account on Ryanairs website. Its just an disgusting practice and you should avoid them as much as possible.
I’m currently on a trip I booked via RyanAir, lots of silly fees, but only a verification code sent via e-mail.
