Hmm… not everyone is eligible to renew online.

You must meet the following requirements:
Texas driver license
“1. You last renewed your driver license in person at a Texas driver license office.”

https://www.dps.texas.gov/section/driver-license/how-renew-your-texas-driver-license-commercial-driver-license-motorcycle

Which means if you renewed online last time, your next renewal will need to be in person.

That still brings up an important point. If you (and anyone else who reads this) are eligible to renew online, please please renew online.