I disagree a little bit. I think townhalls are an example of a dialogue between a candidate and their constituency, and used to have a bigger role before broadcast technology was invented, so, most of our history. It’s also a core concept in democracy for the leadership to pay heed to the voters wishes.

The disconnect I see is in communication, where the campaign has struggled to explain the reasoning behind its decisions. I think the easiest remedy would be to tap more of the administration’s experts. Instead of trying to boil down the Gazan situation to soundbites, the administration could simply tap some of the policy wonks from the State Dept. Take one of the analysts that specializes in Middle East affairs and be like “okay, so, can you go talk to so-and-so for this afternoon and give them the rundown on the Israeli-Palestinian Conflict and our strategy? thanks Bob.” Not really Bob’s job of course, but it needs to be done. This would be instead of relying on any pre-existing communications experts. The influencer is a communications expert, they lack the policy expertise perspective, which is largely unavailable to most everyday citizens.