That sucks. Some locations everything is locked up, other ones are better. I usually stick to the “nice” mall or go to a standalone store instead. Just in case you didn’t know, places like Sephora and Ulta allow you to return whatever. If you hate it or it bothers your skin, just return it. They will also give you samples, for some things at least, to take home if you ask. Such as foundation or something. They have these little tiny generic containers they can fill. Target used to be pretty good for skincare, but I haven’t been in one for a long time.