I happen to recall that in this scene, she’s speaking nonsense Italian words (she doesn’t actually know Italian) but the first time they show it (and the viewer doesn’t know she can’t speak Italian) they show Speaking in Italy… and later when they’re showing that she’s saying words, but they’re nonsense, it still says ‘Speaking in Italy’!
This is not a big deal but it is entirely wrong. Why do I care so much about this?!
(The close caption is wrong in a lot of places on this copy of The IT Crowd, but that’s the most ridiculous.)
Edit: Later in the episode they show a speakerphone, on which, an Italian man is speaking. The caption for this? “Voicemail in Italy.” What!
Yes, it IS a big deal. Someone was hired to do the translation. Either by hand, or quality-check machine translation.
That someone is either not very good at English, or don’t have time to do it right.
And this is where my nostalgia kicks in. Why aren’t people doing it right anymore. Why is it so often just good enough to not get too many complaints. And why do we keep buying for these low quality services and products, instead of spending our money on fewer better products.
And yes, I know I’m part of the problem. I can get an X that seems good. Or I can get another X that seems almost as good, and the savings is enough to pay the airplane ticket to see my family on another continent. At least if I use the cheapest airline…