Does the end user really prefer apps over a web interfaces? Do native apps bring some security benefits? Isn’t maintaining apps for every single operating system and phone model out there more costly and time consuming than offering universally accessible web interface that works on any device? Isn’t creating apps for every single product out there essentially about data collection?
The requests to use their apps are becoming more obnoxious and harder to block. Mine isn’t forcing me yet but they’re repeatedly requesting.
Also I feel their more frequent ATM outages/fewer branches are an attempt to move everything into my pocket, where I really don’t feel comfortable doing my banking.