I’ve noticed in the Linux community whenever someone asks for a recommendation on a laptop that runs Linux the answer is always “Get a Thinkpad” yet Lenovo doesn’t seem to be a big Linux contributor or ally. There’s also at least six Linux/FOSS-oriented computer manufacturers now:
So what gives? Why the love for a primarily Windows-oriented laptop when there are better alternatives?
The biggest issue was the phone - Librem 5 - many customers waited 4 (or 5?) years and what they got was underwhelming. Purism originally provided “refund anytime” policy, but once customers started using that they lied they didn’t promise that (disproven with wayback machine). The only reliable way to get the money back is to sue them in small court. They also had some other shady stuff.