@Salamendacious to

News • 11 months ago

Education Department will use ‘secret shoppers’ to detect student loan servicer errors

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Education Department will use ‘secret shoppers’ to detect student loan servicer errors

@Salamendacious to

News • 11 months ago

Education Department will use ‘secret shoppers’ to detect student loan servicer errors | CNN Politics

The Department of Education announced it will use “secret shoppers” to help monitor the student loan repayment process, as payments for millions of borrowers restarted last month following a pause during the Covid-19 pandemic that lasted more than three years.

CNN —

The Department of Education announced it will use “secret shoppers” to help monitor the student loan repayment process, as payments for millions of borrowers restarted last month following a pause during the Covid-19 pandemic that lasted more than three years.

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13•11 months ago
I’ve noticed lemmy tends to skew more extreme than reddit did. But I’ll just keep on doing me and they can keep on doing them.

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