I am a level 1 help desk tech at an MSP. I’ve been at this job for a year. I’ve been working in IT for 1.5 years, though.

I have my yearly review coming up and I have no idea what kind of questions to ask. I’m drawing a total blank.

I do know that I am being prepped to become a level 2 tech, but I’m not there yet.

My company is small and I can be totally open and honest with my boss.

I’m still anxious though.

  • @shalafi
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    11 months ago

    Don’t have any MS certs myself, but the conventional wisdom is this: Answer how you think Microsoft wants you to answer. If there are two correct answers, go the Microsoft way.

    I know that’s a little nebulous at your experience level. Wish I had some examples, been a few years since I looked at it.