I use an iPhone and my fiancé uses Android. He is not very tech savvy. He does not like to text for privacy reasons. I was going to recommend we get Signal but see others in Lemmy talking about Matrix. Is that better? If so, what app is best that works on both our phones? Thanks Lemmy friends!
If they’re not that tech savvy, though, you might also be expecting a lot if you want them to distinguish between client and server/service.
For the most part, they’re probably expecting the service to be the same app. Facebook is the Facebook app, Instagram is the Instagram app, so on.
Having multiple clients for the same thing might be a stretch, let alone having to find one that works and isn’t missing features and things.