Psychoanalyzing artificial intelligence: the case of Replika - AI & SOCIETY
link.springer.com
The central thesis of this paper is that human unconscious processes influence the behavior and design of artificial intelligence (AI). This thesis is discussed through the case study of a chatbot called Replika, which intends to provide psychological assistance and friendship but has been accused of inciting murder and suicide. Replika originated from a trauma and a work of mourning lived by its creator. The traces of these unconscious dynamics can be detected in the design of the app and the narratives about it. Therefore, a process of de-psychologization and de-humanization of the unconscious takes place through AI. This psychosocial approach helps criticize and overcome the so-called “standard model of intelligence” shared by most AI researchers. It facilitates a new interpretation of some classic problems in AI, such as control and responsibility.

Abstract: The central thesis of this paper is that human unconscious processes influence the behavior and design of artificial intelligence (AI). This thesis is discussed through the case study of a chatbot called Replika, which intends to provide psychological assistance and friendship but has been accused of inciting murder and suicide. Replika originated from a trauma and a work of mourning lived by its creator. The traces of these unconscious dynamics can be detected in the design of the app and the narratives about it. Therefore, a process of de-psychologization and de-humanization of the unconscious takes place through AI. This psychosocial approach helps criticize and overcome the so-called “standard model of intelligence” shared by most AI researchers. It facilitates a new interpretation of some classic problems in AI, such as control and responsibility.