• @[email protected]
    link
    fedilink
    228 days ago

    Obligitory:

    This phrase doesn’t mean what everyone thinks it means. “The customer” != you, “the customer” refers to the market as a whole.

    As in if I run Bob’s Hat Emporium and I only sell red hats, and purple hats become the latest fashion, well I best goddamn stock some purple hats.

    It doesn’t mean that you gets this scarf for free because you found it in the wrong section, Carol.

    • @LovableSidekick
      link
      English
      3
      edit-2
      7 days ago

      It’s definitely not a literal rule that says do whatever a customer wants, but I think of it as a motivational concept to encourage employees to give customers what they want whenever possible, and if they want something you can’t give them, act sympathetic to them as if they’re right.

  • @danc4498
    link
    English
    28 days ago

    deleted by creator

  • burgersc12
    link
    fedilink
    English
    18 days ago

    I don’t make costumes, does that make me wrong or left?