My business has two similar reviews. I blame google map’s pestering to leave reviews, sometimes thinking you went to business A but were next door at business B.
Reminds me when Amazon introduced the Q&A stuff and emailed people that have bought something with questions other people asked. Even though I sometimes didn’t know the answer I responded, because I didn’t want to be impolite, with sentences like: “Sorry I can’t help you with that question” which Amazon just posted publicly in my name. The question emails I got had no information about that and it took me a few emails to figure out that I’m posting completely useless answers to their Q&A feature 🤣
This is why you should always respond to questionnaires with threats of violence.
I always laugh when I see those on Amazon, “sorry bought for my grandson, the ungrateful brat.”
It’s really frustrating. Because on one hand, I don’t want to support Google.
On the other hand, my favorite restaurants only have like 30 reviews.
I’m not going to use Yelp because they’re even worse.
Leaving a review of a business on Google is doing more good for the business in the situation you’re describing, fwiw.
