You’re totally right. For some reason I (mis)remembered it only being in the EU while the US was excluded. I found the form on Nintendo’s website and will look into that later.
I would hope Nintendo is not using returned hardware for replacements. It happens accidentally in every job I’ve worked, but absolutely should not be the normal process.
It sure would be a shame if you bought new, identical Joy-Con controllers, found they didn’t have drift, and returned the old drifty ones by accident.
5/28 Ninja Edit: today I learned is a form on Nintendo’s website where you can fill out a repair request form. I thought the US had been excluded https://repair.nintendo.com/cc/soConsumer.html?lang=en&sys=SWTCH&type=JOY-CON
Kinda dumb to do that when they already repair them for free (including shipping) with < 1 week turnaround.
Unfortunately, that’s not available in the US :(
I just used it in the US last month, it definitely is.
You’re totally right. For some reason I (mis)remembered it only being in the EU while the US was excluded. I found the form on Nintendo’s website and will look into that later.
Kind of an asshole move towards whoever winds up with them.
I would hope Nintendo is not using returned hardware for replacements. It happens accidentally in every job I’ve worked, but absolutely should not be the normal process.
They have been since at least 1999, when I recieved a refurbished GBC instead of my original GBC.
It is at Amazon, at least now. Twice I’ve gotten used for new. I’m not shopping there if I can possibly avoid it at this point.