LONDON, May 20 (Reuters) - Tesla is working to appease some European leasing companies after the automaker’s repeated retail price cuts tanked their fleets’ value and its slow service and expensive repairs alienated their corporate customers.
The efforts include unofficial discounts on purchases of new cars if they are in stock and efforts to address widespread service, repair and ordering complaints after years in which fleet managers and leasing firms say Tesla has ignored those problems, according to Reuters interviews with nine executives from major leasing and rental-car firms, along with about a dozen corporate fleet managers.
Wow that’s an outright horror story!! If this is common I don’t see how that won’t hurt Tesla sales over time.
Tesla probably still has a decent reputation, because they were by far the best electric cars not too many years ago. But I doubt anyone experiencing anything close to what you describe, would buy a Tesla again. It’s pretty often you hear both about the long wait even for simple repairs, but also very expensive repair cost. The creeks and rattles are also often heard complaints, latest with the Cyber Truck, which one reviewer called worse than any truck he had ever tried. Still he gave it a decent review, as being innovative and fun. Which I guess would is fine if you buy it as a toy.