I remember some 20 years ago I bought a LaCie Porsche external HDD. It died. Just wouldn’t turn on. The enclosure was pretty firmly built so getting it open wasn’t really trivial. I was at BB and just out of sheer curiosity in what they’d say, I went up to their repair department. Three kids who were supposed to be trained professionals claimed it was not possible to open without damaging the drive. They said they tried several times and all HDDs were DOA out the enclosure.
Not sold. I went home. Took about an hour of prying (I didn’t want to damage anything) but I got the case open to reveal a bargain basement Seagate. Connected. Worked just fine. As I had originally surmised.
Always wanted to see just what they did to theirs to not salvage the internal drive.
HDDs are not consumer serviceable. They were right about that. They shouldn’t be opened outside of an industrial clean room. But the actual enclosure? Of course you can open it. Best Buy mostly employs kids who passed the CompTIA A+ exam. So they do know stuff, but they often lack experience.
I see BB has a long history of stupid.
I remember some 20 years ago I bought a LaCie Porsche external HDD. It died. Just wouldn’t turn on. The enclosure was pretty firmly built so getting it open wasn’t really trivial. I was at BB and just out of sheer curiosity in what they’d say, I went up to their repair department. Three kids who were supposed to be trained professionals claimed it was not possible to open without damaging the drive. They said they tried several times and all HDDs were DOA out the enclosure.
Not sold. I went home. Took about an hour of prying (I didn’t want to damage anything) but I got the case open to reveal a bargain basement Seagate. Connected. Worked just fine. As I had originally surmised.
Always wanted to see just what they did to theirs to not salvage the internal drive.
HDDs are not consumer serviceable. They were right about that. They shouldn’t be opened outside of an industrial clean room. But the actual enclosure? Of course you can open it. Best Buy mostly employs kids who passed the CompTIA A+ exam. So they do know stuff, but they often lack experience.
The enclosure. There was nothing wrong with the drive itself.