Looks like the state operates a single 911 system, so while we can speculate a number of reasons, the most logical conclusion is either a trunk failure or an update failure that cut routing to their distribution. Fortunately it looks like they found the problem quickly and worked around it.
If you’re interested in what went wrong, they won’t be excited to publicize it, but a FOIA request should release the report on what happened.
Looks like the state operates a single 911 system, so while we can speculate a number of reasons, the most logical conclusion is either a trunk failure or an update failure that cut routing to their distribution. Fortunately it looks like they found the problem quickly and worked around it.
If you’re interested in what went wrong, they won’t be excited to publicize it, but a FOIA request should release the report on what happened.
I’d imagine a major city would have noticed immediately. I’m sure Boston gets several hundred calls an hour.