“Device locks” limit device functionality and should go away. The only obligation should be financial, not restrictive.

The amount of resources and time wasted on micromanaging device locks is a revenue killer… get rid of the customer pain point, eliminate this as a reason to contact, the money you save from this sure outweighs the money wasted policing this ridiculous policy. Any device sold should be compatible with any major carrier… let’s make them compete for our business!!!