Worked Customer Service for a well-known car company that also had it’s own financial services dept with its own branded credit card. During training we were told that the card itself sucked and that smart/discerning customers would likely reject getting the card if they actually knew the details. Why should people get the card? Just based on the “prestige” of the brand, because they would see it as a status symbol. And they had a quota for us to sign people up for every month, which I consistently failed because literally the only time I could get anybody to sign up for the card was when they didn’t care enough to know the details and just absent-mindedly said, “Yea sure, I’ll do that.”
I hate places with quotas that are so high/weird. My buddy that works at a gas station says that he has to sell people 5 wiper fluids a day, or he won’t get the “premium” (read: they will cut the regular pay). Their brand wiper fluid costs 3x the regular fluid that is sold in the store right across the road…
Worked Customer Service for a well-known car company that also had it’s own financial services dept with its own branded credit card. During training we were told that the card itself sucked and that smart/discerning customers would likely reject getting the card if they actually knew the details. Why should people get the card? Just based on the “prestige” of the brand, because they would see it as a status symbol. And they had a quota for us to sign people up for every month, which I consistently failed because literally the only time I could get anybody to sign up for the card was when they didn’t care enough to know the details and just absent-mindedly said, “Yea sure, I’ll do that.”
I hate places with quotas that are so high/weird. My buddy that works at a gas station says that he has to sell people 5 wiper fluids a day, or he won’t get the “premium” (read: they will cut the regular pay). Their brand wiper fluid costs 3x the regular fluid that is sold in the store right across the road…