TechnologyEnglish • 1 month ago

Most consumers hate the idea of AI-generated customer service

www.techspot.com

976

Most consumers hate the idea of AI-generated customer service

www.techspot.com

TechnologyEnglish • 1 month ago

A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...

Chat

@Evotech
link
English
6•1 month ago
It won’t. It’s a glorified faq

Technology

[email protected]

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: [email protected]

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

4.45K users / day
10.5K users / week
18.6K users / month
38.3K users / 6 months
57.3K subscribers
10.6K Posts
482K Comments
Modlog