Well since I’ve been mostly in customer service jobs I’d like for people to know that the reps don’t make the rules or decisions. When there is something about a store or service that’s undesirable such as prices then it’s something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.

  • @[email protected]
    2•5 months ago

    My router was free with my fibre connection and it’s worked perfectly for three years along with the free TV streaming box

    My car cost 12k brand new cos it’s a little shitbox and that’s all I need

    My pc was about 3k and I built it myself

    I’m guessing here, but it sounds like you’re an pretentious dick and I wouldn’t ask for advice anyway

    • @faltryka
      21•5 months ago

      I think the point he’s trying to make is that he works on specialized network gear for enterprises and really isn’t the right person to go for IT support for your home internet issue. Not that you’re beneath him.

      I kinda understand too, I have spent a lot of time in highly specialized technical domains and people often then ask me for tech support for things like their printer or whatnot that I am ignorant of.

    • @brygphilomena
      16•5 months ago

      He’s saying he works on enterprise gear. It’s different. In networking, a lot of similar but other than rebooting shit, there isnt much to do.

      And managing servers, services, using terraform or Jenkins, docker, podman, kubernetes or any other enterprise tool isn’t the same as fixing your computer not printing.

      Totally different skills

      • borari
        2•5 months ago

        I’ve seen a ton of response across lemmy like this. People are just primed to get hostile/argumentative for no reason and, as in this case, because they completely failed to comprehend the original post.

        • AggressivelyPassive
          3•5 months ago

          Maybe because the original post seems awfully arrogant, if you don’t know the context - and the post didn’t provide any context.

          I’ve seen a ton of responses like yours. You’re implying that everyone gets the context, if they don’t, you assume everything is “hostile” if it’s not the exact line of thought you happen to support.

          Accept that other people live different lives from yours and have different experiences and knowledge.

    • @[email protected]
      9•5 months ago

      Things running in a datacenter might not be quite analogous to consumer equipment.

      Is how I would interpret their comment.