Tax Act sends multiple promotional emails daily. Attempting to unsubscribe does nothing, and I’ve tried for months.
Finally, today, I opened the browser dev console and see that it’s throwing JS errors when you attempt to save. I’m 100% sure this is a feature and not a bug. The only other way they will remove you is by writing a physical letter and mailing it out to them.
Moral of the story: Do not use TaxAct. Fuck Tax Act.
To use an “unsubscribe” function is to do the sender a courtesy – it behooves them to have it work properly because it exists for their own benefit. But hey, if they’d rather you just mark them as spam and fuck over their reputation instead, who are you to argue?