• @voracitude
    link
    931 month ago

    There have been one or two times in my IT career I’ve had to fix something and I didn’t have a clue how the user figured out how to fuck it up that bad, because the exact steps were so batshit insane there was no way to predict anyone would ever take them without high expertise in the field.

    This feels a little like that, but instead of “I ran this script I found and things went downhill from there”, it’s a guide to Baby’s First Financial Fraud.

    • @Alk
      link
      English
      61 month ago

      What happened in those one or two times? What were the batshit steps?

      • @voracitude
        link
        19
        edit-2
        1 month ago

        It was a long time ago and it’s late so you get the one I remember best. This guy was older, and “a little technical” in the most dangerous way. He wanted to use his work laptop for personal browsing while he was on holiday, and he thought if he replaced the boot drive with a personal drive, he could get around all the group policy lockdowns.

        Unfortunately our laptops had a security module, which would blow a fuse if you tried to boot with unrecognised hardware, and prevent the system from functioning until my team could service it and replace the board. He panicked when he put the official drive back in and it still didn’t work, so he took it apart the rest of the way and started looking for the problem with a voltmeter. Eventually, he thought he’d found the problem fuse, found a local electrical hobby shop that carried an equivalent, and tried to replace it with a soldering iron.

        When he brought it in, he tried to play dumb, but nothing he was saying was adding up. He told me the whole story after I wouldn’t take his answers at face value and kept pushing for more details. If he hadn’t, I don’t think I’d have figured it all out. I didn’t think he even had access to a torx-head screwdriver…

        • dbx12
          link
          fedilink
          111 month ago

          We are talking about Laptop mainboards with SMD parts right? Mad props for trying to replace a SMD fuse with a soldering iron.

          • @voracitude
            link
            10
            edit-2
            1 month ago

            He knew enough to know there was a fuse, but not enough to know which one it was or that most modern parts don’t use BGA (edit: “most”. There are still some on the market, I think?). It was a spectacular mess.

            • dbx12
              link
              fedilink
              11 month ago

              BGA would be even more trouble to manually manipulate. I kinda want to see a picture now of the repair attempt… :D

        • @Alk
          link
          English
          61 month ago

          That was hilarious, thanks for sharing.