To save you a click: The company in question is Lenovo; they sold a prebuilt desktop with a motherboard that ended up not supporting nVidia driver updates for the GPU. Now anyone with this desktop is stuck on an old driver version and their computer crashes a lot, and can’t play games as they become incompatible with the installed driver version.
Editorial by me: The only real solution would be to upgrade the motherboard which is at least a few hundred bucks; they may need to buy a new CPU or RAM as well, depending on what else Lenovo cheaped out on, and labour which the owner may not have the skill for, meaning even more money.
To save you a click: The company in question is Lenovo; they sold a prebuilt desktop with a motherboard that ended up not supporting nVidia driver updates for the GPU. Now anyone with this desktop is stuck on an old driver version and their computer crashes a lot, and can’t play games as they become incompatible with the installed driver version.
Editorial by me: The only real solution would be to upgrade the motherboard which is at least a few hundred bucks; they may need to buy a new CPU or RAM as well, depending on what else Lenovo cheaped out on, and labour which the owner may not have the skill for, meaning even more money.