Beyond making them look horrible, they were marching towards a court ruling against the forced arbitration clause.
Once there is a precedent for the clause being unenforceable, the clause ceases to be a deterrent to legal action - every claim would be litigated at the very least to settle the question of whether arbitration is required in a specific case.
Beyond making them look horrible, they were marching towards a court ruling against the forced arbitration clause.
Once there is a precedent for the clause being unenforceable, the clause ceases to be a deterrent to legal action - every claim would be litigated at the very least to settle the question of whether arbitration is required in a specific case.