For a company that built its reputation on quality, Sonos has entered an utterly unacceptable level of business conduct with its “app-ocalypse.”
  • Sonos’s botched app rollout is a significant leadership failure, resulting in widespread customer dissatisfaction and technical issues that undermine its brand.
  • Over 100 employees were laid off, likely due to the mishandling of the app, reflecting poor leadership priorities and decisions.
  • Sonos now faces potential long-term damage to its customer loyalty and market confidence, with upcoming updates needing to address these issues urgently.
  • @g0nz0li0English
    8•19 days ago

    I’m the opposite too, for a different reason to you. I have Sonos home theatre (soundbar, sub, rear speakers) and Chromecast with Google TV hooked up to the TV. I control music on a pixel phone or pixel tablet through the Chromecast, Sonos kinda just hangs off on the edge of my ecosystem and I don’t think about it. I maybe use the app a few times a year.

    But I get why if you just have a few speakers it would be a pain to use the app.