It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

    • @Pavidus
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      34 months ago

      I’m fine with adaptive cruise, however, I would also like to be able to turn it off quickly and easily if the situation calls for it.

      • @[email protected]
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        104 months ago

        Tapping the brakes has immediately turned off cruise control in every vehicle I’ve ever driven.

        • @Pavidus
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          14 months ago

          I was referring specifically to the adaptive part, and going back to dumb cruise. I wasn’t clear, my apologies.

          • @[email protected]
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            34 months ago

            Can you explain a scenario where that would be necessary? Given that adaptive cruise slows you down below your target speed to follow traffic all I can see that doing is either nothing on an open road, or accelerating you into the vehicle in front of you.

            • @Pavidus
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              14 months ago

              I use it all the time on the highway.

              • @[email protected]
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                14 months ago

                That doesn’t explain anything. I’ll be more clear.

                Can you explain why it would be necessary to suddenly need to turn off adaptive cruise and switch to fixed speed cruise?

                • @Pavidus
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                  24 months ago

                  Sure. When I set the cruise, it is because I would like to go a certain speed. I’ll pass if I need to. Setting the cruise to 70 and then realizing you’re traveling 65 behind someone on the highway is annoying. Furthermore, it reduces fuel economy gaining back the speed that got scrubbed off. Additionally, I prefer to be a consistent driver. Varying speeds while the cruise is set seems counterintuitive at times when the traffic is light.

                  • @[email protected]
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                    14 months ago

                    Surely you notice that you’re coming up on someone and can switch to the left lane before you’re close enough that the adaptive cruise starts slowing you down though? It kind of sounds like you just don’t want adaptive cruise at all, since you want to turn it off any time it “adapts”.

        • @Pavidus
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          24 months ago

          I replied to another comment on this as well. I wasn’t very clear with what I meant, my apologies. I was referring to turning the adaptive part off, and going back to just regular old cruise control.