For the most part, drivers find the technology in their cars to be pretty useless.

It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

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  • @ObsidianZed
    9•3 months ago

    That’s the biggest (and dumbest) reason I’m looking forward to my next car. So I can play music seamlessly through Bluetooth.

    I have a 2016 with Bluetooth but it literally will only let me use it for calls/texts.

    Edit: Thanks for the suggestions, but I do have a Bluetooth receiver. It’s just cheap and a pain. I have to power it on separately, occasionally re-pair my phone, and the chords get worn out and need replaced every so often.

    • @JordanZ
      13•3 months ago

      deleted by creator

    • @Tinks
      3•3 months ago

      Does your car have an AUX port by chance? Mine was the same with the Bluetooth limited to calls, but with a $20 adapter on Amazon I converted my unused AUX port to Bluetooth audio. Aside from that ONE thing I love my car and am thrilled to have this solved, especially so cheaply.

    • @Agret
      2•3 months ago

      See if your car is on the website niftycity you might be able to get a piggyback adapter from them to run Android Auto & Apple Carplay through your OEM setup.

      They no doubt sell rebranded versions of the same stuff you can find on AliExpress but they do the hard parts of working out all the bits to make it all nicely integrated with the OEM setup rather than having to research which obscure cables you need to buy.