Hello all!

This is my first time doing anything like this so I’m sure it’s some basic technical thing I’m missing but I’m having trouble with this.

I have my server running on Linux mint and I can get that to work just fine but no matter what I do I cannot connect to the server from the Jellyfin app or swiftfin what’s the most likely cause of this and how can I fix it?

    • zelifcamEnglish
      1•3 days ago

      Ok. What address are you using when trying access the server on your phone or Jellyfin client?

      Edit: An address like this http://127.0.0.1:8096 or this http://<ip address of Linux mint system>:8096/

        • zelifcamEnglish
          3•3 days ago

          Ok. So you’re definitely not trying to use 127.0.0.1 remotely.

          So on your phone’s web browser ( using the same WiFi ) if you visit http://<ip of mint system>:8096 and nothing happens then it’s the firewall on the mint system. You would need to allow ports 8096/8097.

          I’ve never used Linux mint, but if it’s Debian based then it might be using UFW firewall.

          First, check that if firewall is running. Open a terminal and type:

          sudo ufw status

          Step 2: Open ports 8096 and 8097

          To allow traffic through ports 8096 and 8097, use the following commands:

          sudo ufw allow 8096/tcp
sudo ufw allow 8097/tcp

          This opens both ports for TCP traffic. If you also want to open the ports for UDP traffic, you can use:

          sudo ufw allow 8096/udp
sudo ufw allow 8097/udp

          Step 3: Verify the rules

          Once you’ve added the rules, you can check the firewall status to verify the changes:

          sudo ufw status

          You should see entries for ports 8096 and 8097 allowing TCP (and/or UDP) traffic.

          Step 4: Reload firewall (if necessary)

          If the changes do not take effect immediately, you may reload the firewall using:

          sudo ufw reload

          Now, the firewall should allow traffic through ports 8096 and 8097.

            • zelifcamEnglish
              1•2 days ago

              If it’s accessible using primary IP on the main system , firewall is set or completely disabled and both client and server are on the same network, then I’m not sure. Unless there’s some kinda of network setting mismatch on the laptop or a configuration in Jellyfin not allowing connections outside the host , then I’m not sure. We did cover the basics, so I’m sorry it’s not working.