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Mildly InfuriatingEnglish • 10 hours ago

Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

291

Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

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Mildly InfuriatingEnglish • 10 hours ago

Chat

@[email protected]
link
fedilink
English
4•8 hours ago
That happened to me too, but they automatically sent me a replacement. I now had 2 huge rugs, so I just returned one for a refund.
- @[email protected]
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  fedilink
  English
  1•8 hours ago
  I have two expensive suitcases now for that reason. I kept both.

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