Yeah, not the best service though, if the customer now has to wait for another cab. It will end up like how often I get opened, likely returned items from Amazon a lot these days because they just put returns back in the pile even if they were returned for defects or were returned after opening/use.

They don’t care to fix the problem and rely on enough people accepting the defective items eventually, because it’s too much trouble for them to return. But it’s a pain in the butt for someone who wants a new, non-defective item and has to return things all the time. I so often don’t get what I paid for the first time so with anything I order for a project, I always have to figure in double the time for it to arrive so I can get a replacement.

So, I’d rather have a human driver monitoring it so that I get a clean cab the first time rather than having to budget the time for getting to my destination so a second cab can arrive in case the first is too unsanitary to handle.