@[email protected] to [email protected]English • edit-220 hours agoCustomer service sucks because they want you to give up. Saves on wages, saves on resolving your issue/returnlemmy.mlimagemessage-square21fedilinkarrow-up1261arrow-down14
arrow-up1257arrow-down1imageCustomer service sucks because they want you to give up. Saves on wages, saves on resolving your issue/returnlemmy.ml@[email protected] to [email protected]English • edit-220 hours agomessage-square21fedilink
minus-square@Rade0nfighterlink2•edit-215 hours agoThis is definitely a concept for emails/tickets so i assume it is for calls. It’s called “sentiment” analysis. Priority can also be given in some systems by customer value.
This is definitely a concept for emails/tickets so i assume it is for calls.
It’s called “sentiment” analysis.
Priority can also be given in some systems by customer value.