Their quality is a shit. I bought a wave+ 2 years ago, broke within a couple months (spring in pliers broke making pliers unusable). Sent it back and they say it’s not repairable so they give me a different one (mine was laser engraved). Then the replacement breaks (spring that holds pocket clip in place). I don’t even use the Leatherman that much, and wasn’t doing anything that could be outside of light use.
Bit surprised to hear that, they were able to repair a customized / engraved Wave that I’ve had for 14 years.
It saw heavy (ab)use, locking mechanism for the knife blade got stuck/damaged after I used a baton to split wood.
I wonder if they just gave me someone else’s refurbished but much harder used one