Not sure if any of you have encountered the same resistance to using Signal. Some of my cousins refused to use Signal because they are already using “too many chat apps” (e.g. WhatsApp, Facebook Messenger, WeChat, Telegram, Line, Snapchat, etc.). To them, Signal will just be another chat app among their numerous other chat apps. I understand that jumping between so many messaging apps imposes some kind of cognitive and maintenance burden. What are some ways to convince such people to use Signal?

  • Vinegar
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    111 year ago

    Minor UI tweaks would have been sufficient, like dark patterns to encourage sending secure messages to other signal users by default. Instead, they removed a stand-out feature that made new-user adoption so much easier than other apps. Now, they’re just one of many secure messaging apps, and they’re not the best one in any way.

    I recently switched back to android, i was excited to use signal as my SMS client and then encourage my friends to use it as well. Now there’s no reason to choose Signal at all.

    They can pat themselves on the back all they want, but im convinced they made the change for the same reason causing so much enshitification of the internet these days: they want to lock-in their users.

    • animist
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      11 year ago

      How is it locking in if it is obvious they did something that 1) many people don’t like and thus left signal for and 2) as you pointed out, they have many identical competitors? That’s not convincing at all given the other parts of your argument.

      • Vinegar
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        21 year ago

        If your contacts use Signal, and you don’t want to use signal anymore, you’ll need to convince your contacts to switch to another messenger now. You used to be able to stop using signal if you wanted without inconveniencing your friends, now you’re locked in.

      • ᗪᗩᗰᑎ
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        11 year ago

        many people don’t like and thus left signal for

        Is there any evidence of this? Because if anything, anecdotally, I’ve seen an increase in my circles and I’ve stopped trying to get people over after I convinced my small circle to hop on.