The U.S. government is fining American Airlines $50 million for failing to provide wheelchair assistance to passengers with disabilities and damaging thousands of wheelchairs over a five-year period.

cross-posted from: https://lemmy.world/post/21189023

From 2019 through 2023, American mishandled more than 10,760 wheelchairs and mobility scooters, according to Transportation Department figures. Only Southwest Airlines, at more than 11,100, had more incidents. Spirit Airlines had the highest percentage of errors in several of the years, according to the department.

  • @jordanlundOP
    2•29 days ago

    $50 million reduced to $25 million for paid improvements.