@Viking_Hippie to Not The OnionEnglish • 3 days agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square22arrow-up1235arrow-down12file-textcross-posted to: nottheoniontechnology[email protected][email protected][email protected][email protected]
arrow-up1233arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.com@Viking_Hippie to Not The OnionEnglish • 3 days agomessage-square22file-textcross-posted to: nottheoniontechnology[email protected][email protected][email protected][email protected]
minus-square@foofiepielinkEnglish5•3 days agoAlso worked in multiple ISPs. All have had people who care vs not. The smaller ones are where they can make the most end-customer impact and where c-sat metrics were generally higher.
Also worked in multiple ISPs.
All have had people who care vs not. The smaller ones are where they can make the most end-customer impact and where c-sat metrics were generally higher.