My last job we had RHEL on most of our linux boxes (it was a predominantly Windows shop). In the 8 years I was there I made use of the RHEL support we had once, about a kernel issue, that I never got any resolution or workarounds for.
At the time I pushed to phase them out for CentOS boxes to save costs but mostly wasn’t listened to.
My last job we had RHEL on most of our linux boxes (it was a predominantly Windows shop). In the 8 years I was there I made use of the RHEL support we had once, about a kernel issue, that I never got any resolution or workarounds for.
At the time I pushed to phase them out for CentOS boxes to save costs but mostly wasn’t listened to.
I am not surprised in the least. Support contracts sold on fear, uncertainty, and doubt are money makers.
Mostly you’re paying so that never getting any resolution is someone else’s fault.