I’ve been to smaller shops, I’ve been to dealerships, and the only time I’ve ever gotten an alignment done right was after I complained to a general manager. I know alignments are hard with the laser machines. It shouldn’t be a problem, right? Are they just being lazy? I hate having to go back to the shop and wait another 2 to 4 hours to get something done that should’ve been done right the first time.

EDIT: I’ve had this happen with my 2001 QX4 4WD, 2019 Q50 2WD and now with 2019 Atlas AWD

  • @[email protected]English
    2•9 days ago

    Gotcha! I can’t say I’ve had the same experience. I’ve had good luck with Les Schwab and the one PointS that I’ve used.

    I wonder if they’re passing it off to junior techs?

    • @venusaurOPEnglish
      2•9 days ago

      Maybe. After complaining to a GM once after getting it wrong twice they got it spot on so not sure if that means the wrong person was doing the job or the right person doing it poorly.