I’ve been to smaller shops, I’ve been to dealerships, and the only time I’ve ever gotten an alignment done right was after I complained to a general manager. I know alignments are hard with the laser machines. It shouldn’t be a problem, right? Are they just being lazy? I hate having to go back to the shop and wait another 2 to 4 hours to get something done that should’ve been done right the first time.
EDIT: I’ve had this happen with my 2001 QX4 4WD, 2019 Q50 2WD and now with 2019 Atlas AWD
Probably because it is quicker to align one wheel to the other, rather than align two wheels to a centred steering wheel.
I never really thought about it before, but I used to have a car where the steering wheel was about 10 degrees off after having the wheels aligned. I assume they used the nearside wheel as the datum and aligned the offside wheel. Unfortunately the nearside wheel was getting a beating when I was curbing it.
They’re supposed to be using their fancy laser machine (Hunter)? I wouldn’t be surprised if they cut corners though.