A breast cancer surgeon had to “scrub out mid-surgery” to call a UnitedHealthcare representative because the insurance giant questioned whether the procedure she was in the middle of performing was really necessary.

Dr. Elisabeth Potter posted her story to Instagram this week, and the post has gotten more than 221,000 likes.

Still wearing her scrub cap, Dr. Potter began her video saying, “It’s 2025, and navigating insurance has somehow just gotten worse.”

  • @witten
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    6 hours ago

    Dude, you got the words wrong too: https://en.m.wikipedia.org/wiki/Luigi_Mangione (See “Alleged Role …”.)

    In your defense, the cops initially reported the words from the bullet casings incorrectly before later making a correction. And half the media has been confused about it ever since.