I went to dunkin’ the other day and asked for an iced latte with less ice because it’s winter and I wanted less ice. They gave me a cup that was halfway full of coffee. So I asked why and they told me they press a button on a machine, it fills it halfway full with coffee and then they add ice. So when you get a medium iced latte, you’re not actually getting a medium latte, you’re getting a small or a kids size nowadays of coffee, and then they just fill the rest of it with ice. If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…
I have never heard of this in any other country. What the hell?
Yeah… you’re be getting exactly the same amount of coffee you had been paying for before. Getting upset at how little that coffee amounts to normally is one thing, but getting upset with the notion that you are now getting -less- coffee is just silly.
Let me pose a question here: most chains actually sell coffee at the same (or similar) price as any other fountain drink. What’s the difference then? Was the 1/2 ice too hard of an order? The machine is preprogrammed for roughly the time it would take to fill an ice filled drink. Was the person filling the drink pre-programmed to not be able to problem solve? Based on the thread responses I’m inclined to answer that as self evident.
Edit:
Called It. What’s the excuse now?