• @Eheran
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    -116 hours ago

    What an odd take. Why should people memorize something they pretty much never need? Just because using a different word might inconvenience someone a tiny bit at some point in time?

    • @shalafi
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      16 hours ago

      If you talk to people on the phone for a living, yes, use a consistent and unambiguous system for reading out letters and numbers.

      It’s also beneficial for the customer to do so. Conversations go much faster when everyone is singing from the same sheet.

      As to need? Do you never call for customer or tech support? There’s always something that needs repeated or spelled out.

      • Mike D.
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        515 hours ago

        I worked at an IT call center and put the page on my cubicle wall. So much easier for reading off model/serial numbers.

        • @shalafi
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          114 hours ago

          Guessing you had it burned into your brain in a few days? Super simple stuff.