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[email protected]English • 9 days ago

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Moderator Guidelines

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When in doubt about whether or not a user is problematic, send them a DM.
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Ask the other mods for advice when things get complicated.
Share everything you do in the mod matrix, both so several mods aren’t unknowingly handling the same issues, but also so you can receive feedback on what you intend to do.
Don’t rush mod actions. If a case doesn’t need to be handled right away, consider taking a short break before getting to it. This is to say, cool down and make room for feedback.
Don’t perform too much moderation in the comments, except if you want a verdict to be public or to ask people to dial a convo down/stop. Single comment warnings are okay.
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First warn users, then temp ban them, then finally perma ban them when they break the rules or act inappropriately. Skip steps if necessary.
Use neutral statements like “this statement can be considered transphobic” rather than “you are being transphobic”.
No large decisions or actions without community input (polls or meta posts f.ex.).
Large internal decisions (such as ousting a mod) might require a vote, needing more than 50% of the votes to pass. Also consider asking the community for feedback.
Remember you are a voluntary moderator. You don’t get paid. Take a break when you need one. Perhaps ask another moderator to step in if necessary.

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