Yes, I canceled my Ultimate account. Andy can believe whatever he wants in private, but publicly stepping outside of non-partisan policy advocacy at this exact moment in time was a red flag, doubly so because he espoused his personal politics through an official business account in his response to the Reddit thread.
Email/calendar went to Tuta, AirVPN for VPN, BitWarden for passwords. Everything is encouragingly smooth so far.
Fair warning: Tuta’s email import is very new and only available on the more expensive tier at the moment (not sure if that’s permanent). I didn’t have any problems, but there were some issues a few weeks ago.
I do think people are over-reacting to Andy’s words and assigning him political views he didn’t express. He didn’t endorse Trump or the Republican party at large, and definitely didn’t “go full MAGA” or express Nazi sympathies. His statements about Democrats I partially agree with and partially disagree. His remarks about the priorities and actions of Republicans, though, were pure tailpipe-huffing fantasy. Being able to say these absurd things in public–under an official business account no less–shows poor judgement and implies he might believe other absurd things he isn’t willing to say publicly.
Another factor in my decision: Proton’s privacy policy specifies they can modify the policy at any time with no notification to users, and deems continued use of the services as agreement to the updated terms. The updated terms they didn’t notify you about.
That being said, no service provider is perfect. I don’t think Proton stores enough data to really be a concern if they turned over everything they have. But this whole thing is based on trust. Even with their clients being open-source software, you’re trusting that they always serve the same browser scripts that they published. You trust that the password you provide at key generation or login isn’t ever passed back to their servers. You trust that they don’t keep unencrypted copies of your emails, files, or VPN activity. You trust that they aren’t going to modify their privacy policy and quietly undo protections you thought you had.
The way Andy responded was enough to question my trust in the company with him at the helm. I didn’t leave as a heavy rebuke, just as a “do better”. There are plenty of other companies which provide equivalent services. That’s the risk companies take when a major part of their market is ideological people: if you chafe their ideology they’re more likely to put the effort into leaving.
Yes, I canceled my Ultimate account. Andy can believe whatever he wants in private, but publicly stepping outside of non-partisan policy advocacy at this exact moment in time was a red flag, doubly so because he espoused his personal politics through an official business account in his response to the Reddit thread.
Email/calendar went to Tuta, AirVPN for VPN, BitWarden for passwords. Everything is encouragingly smooth so far.
Fair warning: Tuta’s email import is very new and only available on the more expensive tier at the moment (not sure if that’s permanent). I didn’t have any problems, but there were some issues a few weeks ago.
I do think people are over-reacting to Andy’s words and assigning him political views he didn’t express. He didn’t endorse Trump or the Republican party at large, and definitely didn’t “go full MAGA” or express Nazi sympathies. His statements about Democrats I partially agree with and partially disagree. His remarks about the priorities and actions of Republicans, though, were pure tailpipe-huffing fantasy. Being able to say these absurd things in public–under an official business account no less–shows poor judgement and implies he might believe other absurd things he isn’t willing to say publicly.
Another factor in my decision: Proton’s privacy policy specifies they can modify the policy at any time with no notification to users, and deems continued use of the services as agreement to the updated terms. The updated terms they didn’t notify you about.
That being said, no service provider is perfect. I don’t think Proton stores enough data to really be a concern if they turned over everything they have. But this whole thing is based on trust. Even with their clients being open-source software, you’re trusting that they always serve the same browser scripts that they published. You trust that the password you provide at key generation or login isn’t ever passed back to their servers. You trust that they don’t keep unencrypted copies of your emails, files, or VPN activity. You trust that they aren’t going to modify their privacy policy and quietly undo protections you thought you had.
The way Andy responded was enough to question my trust in the company with him at the helm. I didn’t leave as a heavy rebuke, just as a “do better”. There are plenty of other companies which provide equivalent services. That’s the risk companies take when a major part of their market is ideological people: if you chafe their ideology they’re more likely to put the effort into leaving.