that is probably someone who is connecting / pairing your Zigbee bulbs to their network/mesh.
it has nothing to do with the cloud service.
if you are not using Zigbee yourself, they auto join open Zigbee networks after reset or when they are not connected to a Zigbee network, so if the other person is adding a new device he or she owns, the bulbs will also join his network in that process.
unsure if you can switch Zigbee off in the app or not as I have never used the app, so you would have to figure out how to do that yourself or make them join a Zigbee network you own.
I’m not intimately familiar with zigbee, but I don’t think that’s what happened. I only have one hue device (TV backlight) and it’s connected to/controlled by the Hue hub.
My home in my Hue account now has zero devices in it.
my hue devices support Bluetooth and Zigbee devices to allow for management through an app or a hue hub.
even if you do not use it, it will be available and active, and it explains your issue. I have had my neighbors lightbulbs added to my Zigbee network before I kicked them out, and I will imagine his cloud service saying about the same as you experienced.
but, I will not try to argue this any further, I just offered a probable reason, as that was what you asked for.
Huh. Well thanks for the info. I’m out of town so won’t be able to look further for a few days.
It’s just really surprising that the system by default allows passers by to connect and manage your devices. I don’t know my neighbors too well, but I do live next door to a Chris.
ignore my previous comment which I deleted and make sure your hue network and firmwares are fully updated.
some devices where/are still exploitable today if the update is not applied.
that is probably someone who is connecting / pairing your Zigbee bulbs to their network/mesh.
it has nothing to do with the cloud service.
if you are not using Zigbee yourself, they auto join open Zigbee networks after reset or when they are not connected to a Zigbee network, so if the other person is adding a new device he or she owns, the bulbs will also join his network in that process.
unsure if you can switch Zigbee off in the app or not as I have never used the app, so you would have to figure out how to do that yourself or make them join a Zigbee network you own.
hope this helps and hope you get it sorted.
(edit, added line about cloud service)
I’m not intimately familiar with zigbee, but I don’t think that’s what happened. I only have one hue device (TV backlight) and it’s connected to/controlled by the Hue hub.
My home in my Hue account now has zero devices in it.
my hue devices support Bluetooth and Zigbee devices to allow for management through an app or a hue hub.
even if you do not use it, it will be available and active, and it explains your issue. I have had my neighbors lightbulbs added to my Zigbee network before I kicked them out, and I will imagine his cloud service saying about the same as you experienced.
but, I will not try to argue this any further, I just offered a probable reason, as that was what you asked for.
good luck in your investigation 🙂
Huh. Well thanks for the info. I’m out of town so won’t be able to look further for a few days.
It’s just really surprising that the system by default allows passers by to connect and manage your devices. I don’t know my neighbors too well, but I do live next door to a Chris.
ignore my previous comment which I deleted and make sure your hue network and firmwares are fully updated. some devices where/are still exploitable today if the update is not applied.
https://blog.checkpoint.com/security/the-dark-side-of-smart-lighting-check-point-research-shows-how-business-and-home-networks-can-be-hacked-from-a-lightbulb/?theme=dark
deleted by creator