Yes, but Google at least innovated and tried to increase customer value with Android. They also make better phones (from some people’s perspective) than Apple. I’ve seen nothing from Epic that tells me that their product is better than Steam. Sure they have free games, but that business model isn’t sustainable and for the non free games, why would I buy from them vs Valve? Sure, if I was a developer I might get a better deal with Epic, especially if I can sign an exclusivity agreement), but I’m not a game developer I’m a gamer just looking to play my games on my PC as easily as possible.
Devil’s Advocate: That’s just called competition. Apple could also claim that Google “fragmented” the smartphone market into two different OS.
Yes, but Google at least innovated and tried to increase customer value with Android. They also make better phones (from some people’s perspective) than Apple. I’ve seen nothing from Epic that tells me that their product is better than Steam. Sure they have free games, but that business model isn’t sustainable and for the non free games, why would I buy from them vs Valve? Sure, if I was a developer I might get a better deal with Epic, especially if I can sign an exclusivity agreement), but I’m not a game developer I’m a gamer just looking to play my games on my PC as easily as possible.
That’s a completely different situation though, because that “fragmentation” hasn’t impacted your ability to access anything.