The Commerce Commission has filed criminal charges against meal delivery company HelloFresh New Zealand for alleged misleading behaviour.

The regulator claims the company misled customers in cold calls trying to get discontinued subscribers to sign up again.

The claim related to conduct between February 2022 and July 2023, when previous HelloFresh customers were offered vouchers without being told that accepting them would reactivate their subscription, the Commission said.

  • @SkyezOpen
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    623 hours ago

    Yeah I avoided factor simply because they were advertising it so hard.

    Then a coworker got some and they actually looked really good and my girlfriend talked me into it because we discontinued home chef or hellofresh or whatever the fuck it was due to us not wanting to take 45 minutes to cook only 2 servings every day.

    First meals haven’t arrived yet. I will not report back. Assume factor killed me and turned me into fresh meals.

    • @galbraith
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      121 hours ago

      I just got my first factor meals today. Just had a baby. Really nice not to have to cook and can focus on other things. Food is good and nutrient rich.