I am not surprised at how quickly companies have shifted to AI support. I forsee a frustrating future for anyone looking to get help with anything in the future.
I find myself calling into support just to be sure that I’m talking to an actual person rather than brain dead ‘Ai’ systems that are more useless than a well made faq.
I am not surprised at how quickly companies have shifted to AI support. I forsee a frustrating future for anyone looking to get help with anything in the future.
I find myself calling into support just to be sure that I’m talking to an actual person rather than brain dead ‘Ai’ systems that are more useless than a well made faq.
You know that agent who knew just what to say to calm your nerves and make you feel like you just made a new friend?
I may have some bad news for you.