The biggest swiss online seller makes charts for warranty claims. Basically: how many warranty claims does each brand have? This chart only shows the most popular brands of coffee machines sold on the site, but I still find it interesting.

  • RickEnglish
    15•1 year ago

    For those of us on budgets, fwiw I’ve owned two breville’s BES870XLs and have zero issues and pull 2 or 3 shots daily. Owned the first one (and still my daily) since 2016.

    • darkevilmac
      8•1 year ago

      From my understanding Breville and Sage are the same products just under a different name so that makes sense.

      I used to work at Best Buy and I’d say considering the volume of Breville Barista units sold compared to other espresso machines they had a remarkably low return rate. I’d see lower volume products returned more often for other appliance categories.

      • @ominouslemonOP
        2•1 year ago

        Yeah what strikes me the most about this is the fact that Sage and ECM have the same reliability (within the first 2 years, anyway). ECM is usually considered high-end, reliable stuff, while Sage/Breville is considered to be unreliable.

        Too bad about Ascaso, but the data confirms what Ascaso owners have been saying online, I guess.

        Also Lelit, WTF

    • @rDrDr
      4•1 year ago

      Same. Have had it since ~2016. Use it almost every day. I want an upgrade but it works just as well as it did on day one.